Custom Software. Practical AI

Let your software
do more of the work.

Cymba Labs helps businesses connect the tools they already use, improve the processes their team repeats, and build useful applications where something is missing, with practical AI where it helps.

See the work

Starts with a 15-minute intro call.

What we do

Three ways
to work together.

Most projects start with one of these. Many grow into the others once we know the business.

  1. 01

    Improve an existing process

    Connect the tools you already use, reduce duplicate work, and make handoffs easier.

    Customer requests · documents · client onboarding

    Starts with a free workflow review

    See workflow examples
  2. 02

    Build a useful application

    Customer portals, internal tools, and focused software products, built around how your team works.

    Portals · internal tools · products

    Fixed price, quoted up front

    Read the Porchlight case study
  3. 03

    Add engineering capacity

    Hands-on product development and integration work alongside your existing team.

    Features · integrations · AI capabilities

    Hourly or a monthly retainer

    How a project runs

Selected work

Workflows and products,
built around how teams work.

Custom workflowsRequests, documents, and onboarding, prepared for review.See the examples

Every business, person, and figure shown is sample data.

How a project runs

Clear steps,
from the first call.

  1. 01

    Understand

    A short call, then time with the people who do the work and the tools and examples you already have.

  2. 02

    Scope

    One clear first version with a fixed price, or an agreed arrangement for supporting your team.

  3. 03

    Build

    Working software early, tested on your real examples, with your team reviewing as we go.

  4. 04

    Hand over

    An operating guide, a walkthrough with your team, and support when you want more.

Cymba Labs

A software studio.
Close to the work.

Charlie CarrFounder & lead engineer

Cymba Labs is led by Charlie Carr, founder and lead engineer. Charlie began his career in enterprise software sales, then moved into engineering, building production software for startups and established teams, including AI applications used by hospital systems.

He works directly with every client, from understanding the problem through implementation and handover. Charlie on LinkedIn

Based in New York. Working with teams remotely, and on site when it helps.

A few things you might ask

Good questions.
Straight answers.

Do we need to replace our existing tools?

Usually not. We start with the tools you already use, such as your CRM, ERP, spreadsheets, billing, or messaging. We check existing features and configuration first, then build the connections or software needed to fill a useful gap.

Does every project involve AI?

No. Straightforward automation handles predictable steps. AI helps when a document or message needs interpretation. People keep exceptions and important decisions.

How does a project start?

With a 15-minute intro call. For an existing process, we then hold a free 45-minute review with the person who runs it and send a one-page map within 2 business days; you keep it whether or not we build anything. Process builds and applications get a fixed price agreed before work starts. Engineering support for an existing team is arranged as weekly hours or a monthly retainer.

Who owns the work, and what about support?

Handover includes an operating guide, a walkthrough with your team, and instructions for handling exceptions. Before building, we agree who operates the connections, how support works, and any ongoing costs. Ongoing improvements and support are billed monthly and can be cancelled monthly. Ownership and licensing are set out in your service agreement.

Start a conversation

Make room for
the work that matters.

Bring the process your team keeps working around, the application you have in mind, or the backlog that needs another engineer. We’ll work out the right first step together.