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AI agents that operate where the conversations already happen.

Custom-built AI agents that plug into existing WhatsApp Business workflows. Scoped to the specific use case — bookings, support, lead qualification, or order management — and tailored to how the team actually operates.

WhatsApp Business APIWebhooksNode.js
Booking Agent
AI
Booking Agent

Hi, I'd like to book a table for 4 this Saturday

2:31 PM

I have availability at 7:00 PM, 7:30 PM, and 8:15 PM this Saturday. Which works best?

2:31 PM

7:30 works

2:32 PM

Confirmed — Saturday at 7:30 PM, party of 4. I've sent a confirmation to your number. See you then!

2:32 PM
The Problem

For many businesses, WhatsApp is the front door. Customer inquiries, booking requests, order updates, and support conversations all flow through the same channel — handled manually by team members who context-switch between dozens of threads.

The volume scales linearly with growth. More customers means more messages, more follow-ups, more repetitive answers to the same questions. Hiring to keep up works until it doesn't — and the quality of each interaction degrades as the team stretches thinner.

Off-the-shelf chatbot solutions exist, but they're generic. They don't understand business-specific context, can't integrate with existing tools, and produce the kind of robotic interactions that erode customer trust rather than building it.

The Solution

Each agent is custom-built around the specific business workflow it serves. A booking agent understands availability, a support agent knows the product catalog, a lead qualification agent follows the team's actual scoring criteria. The AI operates within the business context, not outside it.

Integration is direct — the agent connects to WhatsApp Business API via webhooks, interfaces with existing tools (CRMs, calendars, order systems), and handles routine interactions autonomously. When a conversation requires human judgment, the handoff is seamless.

The result is an agent that feels like a knowledgeable team member, not a chatbot. It handles the volume so the team can focus on the conversations that actually need them.

Key Capabilities

What it does.

WhatsApp Business API Integration

Native connection to WhatsApp Business for seamless messaging within existing customer channels.

Context-Aware Conversations

Agents trained on business-specific knowledge for natural, relevant interactions.

Workflow Automation

Autonomous handling of bookings, support tickets, lead qualification, and order management.

Tool Integration

Direct connection to CRMs, calendars, payment systems, and internal databases via webhooks.

Human Handoff

Intelligent escalation to team members when conversations require human judgment.

Architecture

How it works.

Data Sources
WhatsApp Business API
Processing
Webhook Handler
Conversation Router
Intelligence
AI Agent
Business Context Store
Output
Automated Responses
Tool Actions
Team Handoff

Ready to put an AI agent on WhatsApp?